Business Central is more than an ERP system—it’s a central hub that connects finance, operations, sales, and service with the wider Microsoft ecosystem. When it works hand in hand with tools like Power BI, Microsoft 365 and Copilot, companies can move from simply “running business processes” to actually improving decisions, collaboration, and productivity across departments. In this article, we’ll look at how Business Central fits into the Microsoft stack and which integrations deliver the biggest business value.

Business Central as the ERP core of your Microsoft stack

Dynamics 365 Business Central plays the role of a shared source of truth for key business data: transactions, inventory, projects, customers, vendors, and financial reporting. Because this ERP solution is a Microsoft product, it integrates naturally with other services many organizations already use.

This matters in practice: instead of copying data between systems, teams can work on consistent information and automate handovers between departments. Finance can close faster, operations can track stock and purchasing more accurately, and management can rely on dashboards that reflect current realities. A well-designed Business Central setup becomes the backbone that supports controlled growth, better forecasting, and scalable processes (https://nav24.eu/microsoft-dynamics-365-business-central/).

Business Central + Business Intelligence: from data to secisions

Connecting ERP system with Power BI helps companies turn data into actionable insights—without heavy manual reporting. Instead of exporting Excel files and building the same reports again and again, you can create interactive dashboards for cash flow, profitability, receivables, inventory turnover, or project margins.

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The real advantage comes from combining Business Central data with other sources (e.g., Dynamics 365 Sales CRM, e-commerce, logistics, budgeting tools). This gives leaders a broader view: what is happening in finance and what drives it operationally. With clear KPIs and role-based dashboards, teams make quicker decisions and catch issues earlier—before they become costly.

Copilot, Microsoft 365, and productivity in daily work

The Microsoft ecosystem is built around improving everyday workflows—and Business Central benefits directly from that approach. Integration with Outlook, Excel, and Teams makes ERP usage more natural for end users: people can create quotes, check customer details, approve documents, or collaborate on cases without switching contexts constantly.

With Microsoft Copilot and AI-driven assistance becoming more common in Microsoft tools, the direction is clear: less routine work, more focus on value. For Business Central users, this means easier access to information, faster analysis, and support in generating summaries or explanations based on business data (depending on your configuration and licensing). Combined with good process design, Microsoft 365 integration can significantly reduce friction in tasks like approvals, communication, and document handling.

Automation, Microsoft Teams, and connected processes across departments

Even the best ERP won’t cover every single workflow out of the box—which is why Power Automate and Teams integration are so important. With Power Automate, businesses can trigger actions based on events in Business Central: sending notifications, routing approvals, updating records in other systems, creating tasks, or integrating with external apps.

Examples include:

  • approval flows for purchases and invoices,
  • notifications when stock drops below thresholds,
  • automated customer onboarding steps,
  • syncing selected data with third-party platforms.
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When combined with Teams, communication around processes becomes faster and more structured. Instead of emailing screenshots, users collaborate around real data and predefined actions—making work more transparent and easier to control.

Summary

Business Central becomes significantly more valuable when implemented as part of the Microsoft ecosystem – not as a standalone ERP. Integrations with other Microsoft solutions, and emerging Copilot capabilities help companies unify data, automate work, and make better decisions. The key is not only connecting tools, but designing processes and reporting in a way that supports your real business goals.

Nav24 as your Business Central implementation partner

Choosing the right implementation partner is often the difference between “we installed an ERP” and “we improved how the company runs.” Nav24 supports organizations in implementing and developing Microsoft Dynamics 365 Business Central with a focus on measurable outcomes: optimized processes, better reporting, and user adoption.

As an implementation partner, Nav24 can help you:

  • analyze processes and define the right scope,
  • configure Business Central to fit your business model,
  • integrate Business Central with Microsoft tools,
  • migrate data and support change management,
  • develop extensions and industry-specific improvements,
  • provide post-go-live support and continuous optimization.

If you want Business Central to truly work as a connected platform—rather than just another system—Nav24 can guide you from strategy to rollout and long-term growth.